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FAQs

What types of Shopify stores do you work with?

We work with a wide range of Shopify stores, from small businesses just starting out to established brands looking to optimize their online presence. Most of our clients are 7 and 8 figure brands.

Do you offer standalone services or packages?

We offer both standalone services (e.g., Speed Optimization) and comprehensive packages that combine multiple services for a more holistic approach, like Conversion Rate Optimization.

How do you ensure the quality of your work?

We have a dedicated Quality Assurance team that rigorously tests all development and design work before launch.

What is your typical turnaround time for projects?

Turnaround times vary depending on the complexity of the project. We will provide you with an estimated timeline during the initial consultation.

What features are included in your Shopify Basic Development package?

The Shopify Basic Development package typically covers setting up a visually appealing and mobile-friendly website with essential functionalities like product listings, shopping cart, and secure checkout process.

Do you offer ongoing support after project completion?

Yes, we offer ongoing support plans to ensure your Shopify store continues to run smoothly and efficiently. For bigger projects, we offer 30 days free support after the launch.

Do you offer design revisions?

Yes, we offer a limited number of design revisions to ensure you are satisfied with the final product.

What kind of custom functionalities can you develop?

We can develop a wide range of custom functionalities, including:
    • product bundling features
    • advanced search options
    • custom integrations with third-party apps.
    • custom app development
... and many more!

What kind of A/B testing do you conduct for CRO?

We conduct A/B testing on various elements of your store, such as product pages, checkout processes, and calls to action. This helps us identify which elements are most effective in driving conversions.

How can I track the ROI of your CRO services?

We provide detailed reports that track key metrics such as conversion rates, revenue per visitor, and average order value. This allows you to see the direct impact of our CRO efforts on your bottom line.

How much faster will my store load after Speed Optimization?

We aim to achieve a mobile speed score of over 60, which can significantly improve website loading times.

Can you create custom email templates for abandoned carts or order confirmations?

Yes, our Custom Notifications service includes crafting on-brand email templates that enhance customer communication and engagement.

What kind of research and analysis do you perform for landing pages?

Our Research & Analysis team delves into your target audience demographics, competitor analysis, and current market trends to inform the content strategy and design of your landing page.

Can I track the performance of my custom landing pages?

Yes, we integrate conversion tracking tools into your landing page to monitor key metrics like click-through rates, conversion rates, and time spent on page. This data allows us to refine and optimize your landing page for maximum effectiveness.